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COLLISION REPAIR SERVICES
A Toronto Auto Collision Repair Facility Offering Superior Quality & Excellence

Mechanical

Frame

Bodywork

Painting

Glass

Auto Collision Repair

From frame damage repair using state-of-the-art equipment to full body restorations, alignments, glass, air conditioning, airbags, mechanical, electrical and more, we are recognized for our above industry standard quality in auto collision repair and service. Auto collision repair is more than just fixing a damaged car, it’s about restoring the vehicle to its pre-accident condition. We equally prioritize safety for you and your family and conduct very careful and meticulous final inspections. Not only to we raise the bar in terms of industry standards, but we’ll often go the extra mile, if possible, and fine tune what needs tuning so that everything is working in total optimal condition. 
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Superior Quality & Excellence
With RSC, You will have peace of mind knowing that you are in the hands of our I-Car Gold Class professionals. Our technicians are trained to the highest level and consider each job a personal and professional mission to return your car to factory specifications and/or better condition. We are experts in auto collision repair and provide a full-service solution for all car accident and vehicle collision damage.  Superior quality and excellence are the foundation to a Royal Synergies repair and remains consistent throughout each of our locations.
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Royal Synergies Collision is partnered with leading insurance providers so that your experience is easy and simple. Our goal is to handle everything for you from A to Z, ultimately lowering stress as much as possible. Being in an accident is difficult enough, so the process that follows, shouldn‘t need to be as well. We are dealer approved and dedicated at providing our customers with the best service in the industry.
Body Work and Dent Repair
Royal Synergies Collision is a leader in body and frame repair, from small dents to major panel replacement and body work. It is absolutely crucial to understand all areas of a damaged vehicle, but most importantly how to correct and restore it back to factory specification. Auto body and dent repair services are one of our specialties.  We are passionate about bringing cars back to life and we understand the technical details behind every dent, scratch, bend and crack. Apart from returning the overall appearance and look back to new, we also restore the corrosion protection in order to prevent any premature panel replacement
A FEW THINGS YOU SHOULD KNOW...
FREQUENTLY ASKED QUESTIONS

What should I do if I have been in a car accident?

First and foremost, check to see that you are ok and then see if anyone else is hurt. If there are any injuries at all, call 911 immediately.
Observe your surroundings and make sure you are out of harms way. 
Take detailed photos of the accident, the way the cars are positioned and the damage done to the vehicles. You should then proceed to exchange personal information. Depending on the situation, prepare to seek help from either the police and/or the nearest reporting centre and a nearby tow truck.

Check out our ACCIDENT PROCEDURE GUIDELINE for a step-by-step process.

** It is your right to request what repair facility your vehicle is transferred to. 
For best results, request that they deliver your car to a Royal Synergies Facility and we will make sure you are properly taken care of.

Should I wait for the police or go straight to the reporting centre?

First, check yourself and make sure you are okay, then see if anybody else is hurt. If there are any injuries, call 911 immediately. 

The Highway Traffic Act requires that all collisions where anyone is injured, where damage exceeds a combined value of $2000, or where there is damage to highway property, MUST be reported to police. - If no one is hurt and the damage is under $2000, the police at the reporting centre will not create a report for you.

If there is over $2000 of combined damage and there are no injuries or property damage, you must go to the nearest reporting centre. Call the reporting centre and ask for an incident number. This number will be needed when you get to the reporting centre. If your car needs to be towed then call a tow truck or use the one that is already there. In some cases police will instruct you to wait at the scene of the accident.

Is RoyalSynergies Collision Better Business Bureau (BBB) accredited?

Yes! Not only are we are proud to be an accredited business with the Better Business Bureau, but we are also I-CAR GOLD CLASS certified. The Gold Class® recognition is the highest role-relevant training achievement recognized by the collision repair industry. It is estimated that only 10% of repair shops currently meet the rigorous Gold Class standard. 

Are you able to work with my Insurance company?

Yes! We proudly work with all insurance companies and can coordinate the repair process directly. We are happy to help and will even give you the option of relieving yourself of the stressful burden that often follows a claim. We can offer insurance company negotiations, vehicle replacement and a detailed explanation of all repairs. Your vehicle will be returned cleaned and in pre-accident condition, backed by our lifetime guarantee on all repairs, for as long as you own your vehicle.

Can I go to the reporting centre near my home?

NO, you must always go to the NEAREST reporting centre closest to you and where the accident happened. A reporting centre in another city will not accept your report and will simply direct you back to the reporting centre located in the same city were the accident occurred.

Can we move from the road to clear traffic?

Ideally you should first take down the license plate of the other party and if possible, take photos of the accident in its current state. Directly after that, if no one is hurt and there is nothing criminal like hit and run or drunk driving, then yes, you may want to move from the road to help clear traffic.  If combined damages are over $2000, it is always a good idea to call police first and ask for instructions. 

*Alternatively, if you are not sure what to do, you can call us and we will be happy to walk you through the process.

Can I have my car towed to the location of my choice?

Absolutely! - In fact we highly encourage it for the reason that many tow truck services in Toronto and surrounding areas don't always have your best interest at heart. Often they will try to tow you to a location of their choice because of an "unique" deal they have with shops of lesser repute that pays them a "finders fee". It's important to always remember, it is your car, and you have full right todecide where you want your car to be taken after the reporting centre process is concluded. 

If for whatever reason you are nervous, stressed or simply feeling overwhelmed, give us a call and we'll gladly help you through the process on what your rights are and what you should do. 

Who should I call for a tow?

If your vehicle is not drivable, call the tow service of your choice (your auto manufacturer’s road side service, CAA or other), but be sure to ask for an estimate before they tow.  *After you have reported the accident, we recommend calling 905-338-3631 for help on what to do next so that you and your vehicle receive the best repair process possible.

Will I receive a rental car while my car is being repaired?

In many cases, your insurance policy may cover the cost of a rental car, however it is important to double check this before assuming so. Your insurance company will only pay for a rental car if you have that option on your policy or if you are the claimant. Check your policy and/or call your insurance to find out if you have rental coverage and what your specific limitations are.

* Regardless of whether the costs are covered by your insurance or not, we are still more than happy to help you with any arrangements for any car rental requirements you may need.
Interested in knowing more? 

If you found our FAQ section helpful, you’ll absolutely love The RSC blog. It includes tips for the road, tricks to keep your car in great long-lasting condition, interesting updates and articles on the automotive industry … and much more.

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